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110V Shutdown Instructions

• All 110V Models

220V-30AMP Heater Shutdown Instructions

• 220V Sumatran
• 220V Bengal
• 220V Jetsetter
• 220V Prodigy
• 220V Soveriegn
• 220V Vanguard
• 220V Grandee
• 220V Landmark
• 220V Classic
• 220V Hilife
• 220V 2003 Caspian
• 220V 1992-2002 Siberian
• 220V Accolade

220V-20AMP Heater Shutdown Instructions

• 220V Vista
• 220V Envoy
• 220V 2004-Present Caspian
• 220V 2003-2004 Siberian

DRAINING AND REFILLING YOUR 110V PLUG IN SPAS

1. TURN THERMOSTAT DOWN

2. UNPLUG SPA OR TRIP GFCI TO OFF

3. DRAIN SPA FOLLOWING OWNERS MANUAL

4. REFILL SPA BY PLACING THE FILL HOSE IN THE GRAY (HOLLOW) FILTER STANDPIPE IF YOUR SPA HAS ONE. OTHERWISE ALWAYS PLACE FILL HOSE IN FILTER COMPARTMENT.

5. ONCE THE SPA IS FULL, TO RESTART SPA TURN POWER ON. MAKE SURE SMALL PUMP IS RUNNING.

6. TURN SPA TEMPERATURE UP TO DESIRED DEGREE.

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DRAINING AND REFILLING YOUR 220V Permanent 20 AMP Heater Spas Siberian 2003 - Present, Vista, Envoy, Caspian 2004 - Present

1. Turn OFF 20 AMP Breaker in Sub-Box

2. Turn OFF 30 AMP Breaker in Sub-Box

3. Drain Spa Following Owners Manual Instructions

4. Refill Spa By Placing the Hose in the Gray (HOLLOW) Filter Standpipe

5. Once the Spa is Full, To Restart turn ON 30 AMP Breaker in Sub-Box. Make sure the Circulation pump is running and moving water. You should have OZONE Bubbles.

6. Once you have STEADY FLOW, Turn ON the 20 AMP Breaker in the Sub-Box

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DRAINING AND REFILLING YOUR 220V Convertible-Permanent 30 AMP Heaters 2003- PRESENT

1. Turn OFF 30 AMP Breaker in Sub-Box

2. Turn OFF 20 AMP Breaker in Sub-Box

3. Drain Spa Following Owners Manual Instructions

4. Refill Spa By Placing the Hose in the Gray (HOLLOW) Filter Standpipe

5. Once the Spa is Full, To Restart turn ON 20 AMP Breaker in Sub-Box. Make sure the Circulation pump is running and moving water. You should have OZONE Bubbles.

6. Once you have STEADY FLOW, Turn ON the 30 AMP Breaker in the Sub-Box

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FILTER CLEANING INSTRUCTIONS

Filters should be cleaned at least every 4 weeks as noted below:

STEP #1: Add full strength SpaGuard Filter Cleaner and Degreaser uniformly onto elements or soak elements in a solution diluted 1 part SpaGuard Cleaner and Degreaser to 3 parts water. Light brushing may be required in areas of heavy grease accumulation. Rinse thoroughly.

STEP #2: Using rubber gloves, soak elements in a diluted acid solution to remove scale build-up. (To make acid solution, use 1 lb. pH decreaser diluted at the rate of one bottle per 5 gals of water or muriatic acid diluted 1 qt. per 5 gals water). Thoroughly flush acid solution from filter elements with a garden hose. If possible, let elements dry, and reassemble filters.

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I DON'T HAVE ANY OZONE BUBBLES, WHAT SHOULD I DO?

Not having any visible ozone bubbles coming into your spa CAN be a sign of no water flow, and therefore a faulty circulation pump---BUT NOT ALWAYS. The key to making this determination takes a keen eye and a little patience. As a first step, remove the filters from your spa. Clogged filters reduce water flow that in turn can create several problems for your tub. With the filters removed do the bubbles reappear? If yes, clean or replace the filters.

If not, the next step is to determine whether the circulation pump is operating properly. By carefully observing the water surface can you see a slight ripple directly up from the water return? If you can, move ahead to the last paragraph. If you cannot see the water moving, can you feel it moving? Reach down into the tub and place your hand over the water return point. Can you feel the water flowing back into the tub? If yes, again move forward. If not, there is one last thing to do before calling us for a service call on your tub. Carefully pour ¼ cup of PH Reducer down the open filter stand pipe, wait five minutes, repeat, and try resetting your circuit breakers. Since PH Reducer is a mild acid the cleaning action may dissolve tiny particles that are clogging your circulation pump. If, after twenty-four hours, the bubbles have not reappeared, call us for a service call.

If you have determined that the water is flowing to your tub, but no bubbles are present, the problem will probably be a clogged ozonator line, or a broken or failed ozonator check valve. Unless directed by service technician, we do not recommend that customers make further attempts to track the problem source and a service call is in order.

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